Safety Management Training with Human Factors Initial Course

This Safety Management Training with Human Factors course complies with EASA AMC 2 145.A.30(e) and is suitable for:

• Post-holders, managers, supervisors
• Certifying staff, technicians, and mechanics
• Technical support personnel such as planners, engineers, technical record staff, Quality Control/Assurance staff
• Specialised service staff
• Human Factors Staff/Human Factors Trainers
• Store department staff, purchasing department staff
• Ground Equipment operators
• Contract staff in the above categories

Our Human Factors Initial Course aims to make mandatory training engaging and relevant by incorporating current incidents and accidents. Unlike traditional courses that focus on outdated events, we provide up-to-date examples to ensure that participants find the learning experience enjoyable and informative.

Syllabus for Initial Human Factors Training

General/Introduction to Safety Management and Human Factors

• Need to address safety management and human factors
• Statistics
• Incidents

Safety Risk Management

• Hazard identification
• Safety risk assessment
• Risk mitigation and management
• Effectiveness of safety risk management

Safety Culture/Organisational Factors

• Justness/trust
• Commitment to safety
• Adaptability
• Awareness
• Behaviour
• Information

Human Error

• Error models and theories
• Types of errors in maintenance tasks
• Violations
• Implications of errors
• Avoiding and managing errors
• Human reliability

Human Performance & Limitations

• Vision
• Hearing
• Information-processing
• Attention and perception
• Situational awareness
• Memory
• Claustrophobia and physical access
• Motivation
• Fitness/health
• Stress
• Workload management
• Fatigue
• Alcohol, medication, drugs
• Physical work
• Repetitive tasks/complacency

Environment

• Peer pressure
• Stressors
• Time pressure and deadlines
• Workload
• Shift work
• Noise and fumes
• Illumination
• Climate and temperature
• Motion and vibration
• Complex systems
• Other hazards in the workplace
• Lack of manpower
• Distractions and interruptions

Procedures, Information, Tools and Practices

• Visual inspection
• Work logging and recording
• Procedure – practice/mismatch/norms
• Technical documentation – access and quality
• Critical maintenance tasks and error-capturing methods (independent inspection, reinspection, etc.)

Communication

• Shift/task handover
• Dissemination of information
• Cultural differences

Teamwork

• Responsibility
• Management, supervision, and leadership
• Decision-making

Professionalism and Integrity

• Keeping up to date; currency
• Avoiding error-provoking behaviour
• Assertiveness

Organisation’s Safety Programme

• Safety policy and objectives, just culture principles
• Reporting errors and hazards, internal safety reporting scheme
• Investigation process
• Action to address problems
• Feedback and safety promotion

Upon completion of this course, participants will have an in-depth understanding of human factors, safety management practices, and the critical importance of safety culture in aviation environments. The training will equip participants with the tools to enhance safety performance, prevent errors, and contribute effectively to organisational safety initiatives.